At Kumasu Go Board Studio, we offer international shipping on a case-by-case basis.
Shipping availability, cost, and delivery time vary depending on the destination, size, and weight of the board.
Before placing an order, we kindly ask all overseas customers to contact us in advance.
1. Countries We Can Ship To
International shipping availability differs by country and region.
We review each request individually.
Please let us know your country or region when making an inquiry.
2. Careful Packing for Wooden Boards
To ensure safe delivery overseas, we take special care in packing:
- Thick protective packing materials
- Multiple layers of cushioning and reinforced corners
- Moisture control using desiccants
- Soft protective wrapping to prevent surface damage
Each board is packed with the same care and attention as our workshop process.
3. Shipping Methods & Cost
Shipping costs depend on:
- Destination country or region
- Type and size of the board
- Weight and packing requirements
Available shipping methods (air or sea) vary by destination.
Exact shipping costs are quoted individually after we confirm your order details and destination.
4. Tracking Information
Once your order has been shipped,
we will provide a tracking number, allowing you to monitor delivery status online.
5. Damage During Shipping
While we pack every order carefully, damage may occasionally occur during transit.
If this happens, please contact us as soon as possible after delivery,
and include photos of:
- The packaging condition
- The product itself
Depending on the situation, shipping insurance or carrier compensation may apply.
6. Delivery Time
International delivery times vary widely depending on:
- Destination country
- Shipping method
- Customs processing
Production time and estimated delivery schedules will be explained individually.
7. Customs Duties & Import Taxes
Depending on your country, customs duties, VAT, or import fees may apply.
These charges are the responsibility of the customer.
Please check your local customs regulations before ordering.
Contact Us
If you are considering international shipping,
please contact us with:
- Your country or region
- The type of product you are interested in
We look forward to helping one of our carefully crafted boards begin its journey to you.
Note
This page provides a summary of international shipping conditions.
For detailed and final confirmation, please contact us directly before ordering.
